The IRIDIUM tool manages your entire sales process, from the initial point of sale to the automatic delivery of an electronic receipt.
Linking in to inventory, the tool facilitates the automatic transfer of products from the main warehouse to other stores as items are sold off the showroom floor.
Customer service modules are more flexible than ever, allowing more options for viewing a customer’s purchase history, scheduling a delivery, looking up inventory, and shipping directly to the customer from a third-party vendor. Accommodating flexibility as the sales associate negotiates the terms of the sale, the tool can track discounts from list price or cost plus as well as fixed price deals.
Streamlining the paperwork trail, the IRIDIUM tool can easily create a quote and then turn it into a sales document. The quote can be emailed to the customer review. Sales associates can also administer purchase orders for “special sales” that are created on the fly (for selling show room models or products not currently in inventory).
Once a sale is complete, the tool maintains communication between purchasing and sales departments and allows the sales associate to view the commissioned earned on each transaction.