In a mobile environment, your sales team is the face of your business and customer support is earned, not won. Keeping customer information up-to-date and organized within the IRIDIUM tool allows you to easily pull up sales history by customer as well as write quotes and process orders (including setting special pricing on a case-by-case basis). When service calls are part of your mobile business, the tool helps your employees look up customer and item information, receive turn-by-turn location assistance, find parts, and record electronic signatures for deliveries and completed work.